Support

Welcome to Zen Flowchart! Please send us your questions to help@zenflowchart.com, and we’ll get back to you within 24 hours!

In the meantime, please read our FAQs below to see if that might help answer your questions.

Frequently Asked Questions

Can I cancel my subscription anytime?
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Yes, you can cancel your subscription anytime by going to Settings > Customer Portal.
Does this work on mobile?
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Documents can be viewed on mobile devices, but you need a desktop browser to edit or comment.
I can't find the shape that I need
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We're working hard to bring more shapes to our library. Which shape would you find helpful? Let us know at help@zenflowchart.com
How do I add another editor?
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You need a PRO subscription to use our collaboration features. On the Editing page, click on "Share" button and start inviting your collaborators!
Where can I find my invoices / receipts?
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You can customize and download your receipts / invoices by going to Settings > Customer Portal.